Switchboard Operator

Company	Reed Business SupportSee more
Address	London, England
Form of work	Temporary, full-time
Salary	£12.77 per hour, inc benefits
Category	Customer Service

Job description

Are you confident with handling outgoing & incoming calls and are looking for temporary work in Inner London?

Switchboard Operator

£12.77per hour PAYE (Weekday rate)

Location - SW3

Working pattern - Vary (see below)

My Client, a Healthcare Provider within Inner London, seek a Switchboard Operator to start an ongoing temporary assignment ASAP.

Main Responsibilities

Answering all calls in a timely polite and helpful manner, ensuring a quality service to all clients.
Using appropriate questioning techniques where required to obtain relevant information from the caller.
Assessing the needs of the caller to ensure that they are being directed to the correct department.
Taking Ambulance Service calls for primary admissions, following procedures to alert relevant staff.

The successful candidate will need:

To be comfortable with working in a fast-paced environment, having to change your point of focus regularly.
To be calm minded, sometimes having to deal with callers that may be in distress.
To be flexible with working time, sometimes shifts may change depending on staff levels.

Shift Patterns

Refer code: 2871428. Reed Business Support - The previous day - 2024-02-26 01:48