Address
Form of work
SalaryAre you confident with handling outgoing & incoming calls and are looking for temporary work in Inner London?
Switchboard Operator
£12.77per hour PAYE (Weekday rate)
Location -SW3
Working pattern - Vary (see below)
My Client, a Healthcare Provider within Inner London, seek a Switchboard Operator to start an ongoing temporary assignment ASAP.
Main Responsibilities
- Answering all calls in a timely polite and helpful manner, ensuring a quality service to all clients.
- Using appropriate questioning techniques where required to obtain relevant information from the caller.
- Assessing the needs of the caller to ensure that they are being directed to the correct department.
- Taking Ambulance Service calls for primary admissions, following procedures to alert relevant staff.
The successful candidate will need:
- To be comfortable with working in a fast-paced environment, having to change your point of focus regularly.
- To be calm minded, sometimes having to deal with callers that may be in distress.
- To be flexible with working time, sometimes shifts may change depending on staff levels.
Shift Patterns
- 8:00am - 17.00pm Early Weekday
- 12:00pm - 21:30pm Late Weekday
- 8:00am - 12.30pm Early Weekend
- 12:30pm - 17:00pm Middle Weekend
- 17:00pm - 21:30pm Late Weekend
