System Support / Technical Officer (Revenues & Benefits)

System Support / Technical Officer (Revenues & Benefits)
£30,296 - £33,024 per annum
Honiton / Exmouth / Home Working subject to Worksmart policy
Full Time / 37 Hours
Permanent
About the role
We are seeking a highly motivated individual to join our Revenues and Benefits Support team. As a key member of the team, you will be responsible for the day-to-day maintenance and support of our Revenues and Benefits systems, as well as contributing to their long-term development.
In this interesting and varied role, you’ll undertake the following key responsibilities;
Run batch file updates such as Direct Debits, billing and recovery documents
Review current processes to identify areas for improvement and drive efficiency
Complete Government returns and reconciliation
Build management reports and analyse data to inform decision-making
Test and implement new software releases, ensuring seamless integration
About you
To be successful in this role you’ll need;
Strong IT skills and previous experience in the use of excel and data extraction;
To be able to think logically and analyse and effectively communicate technical information;
Excellent problem solving skills and be able to demonstrate you can take ownership of issues;
Excellent accuracy and attention to detail.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
Apply
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
To apply online, please visit https://jobs.eastdevon.gov.uk/.
For an informal discussion, please contact Michele Retter, Support Team Leader at mretter@eastdevon.gov.uk
Closing date: Sunday 14th April 2024 Interviews: w/c 22nd April 2024