Systems Development And Information Officer

Do you thrive working systematically and effectively in a fast-paced environment?
Are you looking for your next challenge?
We are looking to recruit an enthusiastic, ambitious, and motivated individual to join our established HR Systems Team. In this newly created role, you will join a friendly, hard-working, and proactive team who are passionate about developing key systems to support service delivery and deliver high quality customer service.
Our Service
The HR Systems Team is a key delivery mechanism for the Council's services providing efficient services to its customers, both internal and external, its partners, officers and members, and the Council's Enabling Services principles
We primarily maintain and develop the Council’s HR and Payroll system (iTrent), providing support to payroll, HR and all managers and employees using the online systems.
The Role
As a Systems Development and Information Officer, you will take on a leading role for the support, maintenance, and development of key business management systems, ensuring all appropriate measures are in place, guaranteeing compliance with statutory requirements, and undertaking on-going analysis of the strengths and deficits to support an effective service delivery. As an organisation, we currently use iTrent Systems for our Payroll, HR services and manager and employee access, so knowledge of working with this software is highly desirable.
The role will also involve project management, implementation, and the on-going maintenance of these management systems, and the right candidate will consult with managers and users to drive each part of the project, ensuring timescales are met and there is a data, intelligence, and evidence-based approach.
Who we are looking for
The right candidate will be an effective communicator, who can respond to any service and customer requirements, whilst positively influencing those resistant to change. You will support systems users to harness the technology available to them, as well as deliver training and ensure consistency, so the ability to adapt your communication style to the required audience is key.
You will have worked in a large, complex organisation, and have an understanding of relevant local authority performance indicators, procedures, and legislation, including GDPR and Information Security. A team player, who can work with a high degree of accuracy and attention to detail, you will bring innovative solutions and strong problem-solving skills to the team.
Cumberland Council is a modern and supportive employer, and we have both the technology and the commitment to allow our employees to work flexibly and efficiently. Joining this team is an excellent opportunity for professional development, and we support employees with training and mentoring whilst prioritising well-being, ensuring they maximise their talents.
If you would like to have an informal discussion about these roles, please contact Mary-Lou Miller on 07879 434190.

What can we offer you!

• Excellent training and development offers
• Flexible working opportunities
• Opportunity to join the Local Government Pension Scheme
• Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
• Various perks and discounts schemes, including money off your phone contract and local gyms
• Competitive rates of pay

Please read the Supporting Information:

Post Specification

Role Profile

To apply please click the Apply Now link below.