Systems Engineer

37 hours per week

Grade 12 - £48,474 per annum plus on-call allowance (once competent)

2 year fixed term contract

As an IT Systems Engineer you will:

• Provide technical service and support for the network infrastructure
• Manage and maintain the infrastructure, including the Command and Control system, to ensure the resilience, security and reliability.
• Provide advanced technical support and advice into ICT related projects
• Resolve escalated service desk tickets, including mentoring other team members

To be considered, you will need:

• Ability to design and create robust, secure, highly available systems to support the organisations requirements
• highly experienced in virtualisation systems.
• Expert knowledge of Microsoft technologies, including Server, Exchange Hybrid, AD, Azure, Systems Centre OPs manager and Office 365
• Highly experienced in network technologies, specifically wired, wireless, firewalls, switches and network protocols.
• Manage and monitor hardware components, including servers, storage devices, and networking equipment.
• Excellent knowledge of on premise and cloud backup and disaster recovery solutions.
• Certifications such as CompTIA , Microsoft Certified:, or Cisco CCNA or equivalent are advantageous
• Previous experience in a senior technical role.
• Implement and maintain security technologies and patching of systems.
• A full driving licence

You will have a proactive approach and the ability to work on your own initiative with excellent planning and prioritisation skills. The ability to communicate at both technical and non-technical is key.

You will join a small, busy team providing support on all aspects of ICT to 500+ employees across 23 sites. This includes systems that support the Service in fast and efficient emergency response.

The role includes additional payment for standby duties where you will be required to be available outside normal working hours in accordance with the Service’s standby/on-call ICT policy. Payment for standby duties will not be paid until the post holder has gained and demonstrated sufficient competence to carry out the duties.

The post is located at Brigade Headquarters, Shrewsbury and offers the following benefits:

• Hybrid Working
• Access to the Local Government Pension Scheme
• Competitive annual leave entitlement.
• Training & Development opportunities
• Blue Light card giving generous savings on many retail products
• Paycare Healthcare benefits plan
• Free car parking