AddressCollinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.
The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.
We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.
Purpose of the job
We are seeking a skilled Tableau Administrator to join our team. In order to develop and structure a robust BI support and service management model, this role will be pivotal in creating a framework for managing user access. Moreover, the position will encompass the streamlining and automation of license management processes for Tableau users. This includes a focus on self-service capabilities, user adoption, and optimization strategies to foster scalability at the organizational level.
Integral to the role is the provision of technical support during downtimes and close collaboration with the business to design and implement efficient incident management processes.
Additionally, the Tableau Administrator will concentrate on generating valuable insights and reports, informing content decisions, and optimizing overall performance through the adept development of insightful dashboards.
Key Responsibilities
- Management and Optimisation of Tableau Cloud
- Security Model, Role Based and Column Based Security implementation
- Access and License Management
- Develop and structure BI support and service management model (CMMI, ITIL, DatOps)
- Tuning and Optimization of BI platforms
- Develop new tableau capabilities - Mobile/ Pulse
- Develop complex Admin Insights BI Dashboards to understand usage and user adoption, identifying possible misuse of data
- BI Content Optimisation and Usability and Self-Service improvement
- Migration of legacy assets into new environment (refactor existing reports to use new platform)
- Collaborate with data leaders to define BI strategies, data integrations and roadmaps
- Ensure data governance and security standards are maintained.
- The ability to work independently and proactively drive change
- Support the organization in designing a user training program for using visualization and business intelligence tools such as Tableau
Knowledge, skills and experience required:
Essential
- Experience in Tableau features and capabilities
- Tableau Admin Certification
- Technical proficiency in SQL
- Extensive experience with AWS services for BI and data analytics
- Proven ability to interact effectively with stakeholders at all levels
- Strong Project Management skills and the ability to drive BI initiatives strategically.
- Experience with Agile and Kanban methods. Knowledge of Jira
- dbt experience
Desirable
- Snowflake experience
- Snaplogic
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.
