Talent Acquisition Coordinator

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Base Location: Homer Road, Solihull / Hybrid
9 month FTC, Full Time£25,000
- £26,000 per annum + Excellent Corporate Benefits Package
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
We’re recruiting for a Talent Acquisition Coordinator (TAC) to join our Talent Team for our Justice & Immigration (J&I) contract, covering a minimum 9 month FTC. The recruitment will form a mixture of the volume hiring of frontline staff across our Asylum Accommodation and Support Services Contract (AASC) and ‘business as usual’ hiring of staff who support the day-to-day operations of our prisons and immigration centres.
You will work in a supportive team and collaboratively with a Talent Acquisition Specialist (TAS) where you will deliver on end-to-end recruitment, including advertising, screening, sourcing, interview scheduling and system data entry,
You will need to hit the ground running so it is imperative you have worked within a recruitment environment and have experience of direct sourcing through proactive channels. This is a fast paced role with a service focus so working with stakeholders and a genuine passion for excelling service to customers is paramount! You will be expected to multi-task, prioritise and manage deadlines to deliver on accountabilities such as:
- Manages all recruitment activity, including candidate generation, candidate screening, assessment and selection, stakeholder and offer management
- Works with Hiring Managers to understand hiring needs and advise on suitable attraction methodologies.
- Conduct first stage sifting and shortlisting
- Works with Talent Acquisition Specialists to create and deliver proactive and innovative sourcing strategies as appropriate.
- Develops Talent Pools for campaigns, frequently recruited roles and to support bid pipelines.
- Assist with interview scheduling and planning with hiring managers and candidates as required by the Talent Acquisition team, ensuring accuracy and suitability of communications at all times.
- Ensures vacancies are advertised in accordance with statutory requirements and our talent brand
- Administers internal hiring processes, including entry of all required information into Success Factors in an accurate and appropriate manner, posting of advertisements and timely progression of applications.
- manage customer (candidate and hiring manager) expectations ensuring they receive an excellent experience including feedback, throughout the sourcing process. Deliver a consistent and 'best practice' customer experience.
What you’ll need to do the role
You will have worked within a recruitment environment, either in-house, RPO or recruitment agency and have demonstrable experience of delivering an excellent candidate and hiring manager experience.
Your passion and drive to succeed will reflect in your flexibility to travel to contract sites and job fairs
- increasing Serco’s brand and our partnerships with our customers.
Finally, effective systems experience with exposure to applicant tracking systems.
Why Serco
A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
What we offer
- A competitive salary, pension (matched up to 6%).
- A fantastic culture and supportive team; volunteer leave; continuous training and development opportunities.
- Work from home 3-4 days per week.
- A range of benefits to support the health and wellbeing of you and your family, such as Employee Assistance Programme, Simply Health Plans and more.
- Serco Benefits Package: Access to a huge range of discounts and exclusive deals.
- The chance to make a positive difference in a company passionate about diversity and inclusion.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme