Team Admin Support

Job overview
We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide reception and administration support to the High Weald Lewes and Havens Assessment Team at our Millwood, Uckfield site.
In this role you will be undertaking reception duties and provide administration support including photocopying, post duties and keeping patients records up to date.
The ability to work as part of a team is essential and you will need experience of working in an office environment and providing reception support. Communication skills will also prove vital to the role as you will have contact with patients and staff.
A good working knowledge of Microsoft Office applications is essential and previous experience working in a healthcare setting and using patient systems would be advantageous.
The role is full time at 37.5 hours per week.
Main duties of the job

• Welcoming visitors and providing assistance, including arrangements for access requirements and ensuring that the appropriate staff member is informed of their arrival.
• First point of contact for calls to the service, transferring calls to the appropriate staff member, answering queries where appropriate or seeking help when necessary.
• To produce from audio and typed notes clinical letters to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines.
• Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system, post duties and sending documents to Pharmacies and GP surgeries

Working for our organisation
The High Weald Lewes and Havens Assessment and Treatment Service includes Psychiatrists, Nurses, Occupational Therapists, Psychologists, Support Workers and General Mental Health Practitioners. The post is based at our Millwood, Uckfield site working within the Administration Team which comprises of 9 staff.
As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
You can expect to receive:

• Access to numerous wellbeing and support programmes
• Excellent supervision programmes, with ongoing opportunities for training and development
• Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
• Superb NHS Pension
• Generous holiday entitlement (starts at 27 days + bank holidays)

Detailed job description and main responsibilities
Please see job descriptions for full details of the main responsibilities of this role. Please contact the person detailed with any questions.
Person specification
Qualifications
Essential criteria

• NVQ 3 or equivalent
• RSA 3 or equivalent experience and evidence of further practical experience or equivalent
• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience
Essential criteria

• Proven experience of a range of secretarial procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of maintaining office systems
• Experience of working as part of a team

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.
We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.
In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.
Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.
Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.