Job description
Provide support to customer and visitor reception areas when required, acting as the first point of enquiry, updating SystmOne appointment calendar with arrivals/DNAs, sign posting individual to relevant information / service. Promote the image of the department, checking that notices and leaflets are up to date & well presented. Respond to telephone, email and written queries on behalf of the team including call handling where appropriate. Recording all contacts on SystmOne and taking/directing messages.
***For full Job Description please see document attached.***