Address
Form of work
SalaryJob summary
The Carers Health Team are a team of health professionals who aim to promote the health and wellbeing of carers. We are a free service provided by Sussex Community NHS Trust providing support for carers over the age of 18 registered with a West Sussex GP. We work directly with carers and will develop individual strategies for each carer with an aim to reduce the strain of coping with their caring role. We may, if it is necessary, also look at the health needs of the person who is being cared for. We work closely with other NHS specialist services, social & caring services and voluntary & community services and will link carers with these services when appropriate. We can provide information and advice on specific health conditions, as well as practical advice on the caring environment (safe lifting and handling, healthy eating, risk minimisation).We will visit carers in their own home at a time to suit their needs.
We are seeking a conscientious, reliable and well organised person to join our friendly team supporting carers across West Sussex.
In this role you will provide administrative support to the Team Lead and the clinicians within the team alongside our CHT Coordinator.
Ideally this is a 30 hour per week role but consideration would be given to candidates who would prefer fewer hours.
Please contact us if you would like to discuss the role.
Main duties of the job
You will need to work collaboratively with the team lead, clinical staff and the staff within the team. The role is based in our office at Bognor War Memorial Hospital and you will need to work from the the office every day, answering the phone and dealing with queries from carers and colleagues in health and social care.
The role includes the collection and accurate inputting of patient data into the electronic patient record system (S1), working with and supporting clinical staff with administration tasks, booking appointments, handling telephone and email enquiries, ordering equipment as well as other admin duties to support the team. You will receive support and supervision and the opportunity to develop skills relevant to the job role.
The following skills are essential to the role. Experience with databases such as SystmOne and/or be able to learn new IT systems easily. Competency with Microsoft systems and word processing. Excellent telephone manner and clear communication skills. Maintenance of strict confidentiality.
About us
SCFT is an organisation that is inclusive, vibrant and celebrates success. We have positive NHS Staff Survey results and the Care Quality Commission (CQC) rates our quality of services as good with outstanding features.
Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
- Over 8,400 full time, part time and bank staff members
- Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
- July 2018 Care Quality Commission (CQC) rating of 'Good' with 'Outstanding' features
- Flexible working patterns offered across all services
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
SCFT is an inclusive employer that promotes equality and challenges discrimination and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust's workforce reflects the diverse communities it serves.
Job description
Job responsibilities
Please see job description and person specification for a more detailed job description and main duties.
Person Specification
Qualifications
Essential
- General standard of education to GSCE level or equivalent Computer related certificate or equivalent RSA 3 or equivalent knowledge gained through relevant experience. S1 experience or the ability to learn new systems.
Desirable
- ECDL certificate
Experience
Essential
- Experience of working in a busy administrative service or setting
Desirable
- Experience of typing and producing documents, of using data bases and spreadsheets.
Skills
Essential
- Ability to work as an effective member of a team Ability to prioritise and plan delegated work from a variety of sources, meet deadlines and perform effectively under pressure Ability to record information accurately Ability to be self-directed and work alone, to manage own workload and to work to deadlines To be able to maintain confidentiality and deal with sensitive information Ability to work with others and independently Ability to understand work related boundaries and refer matters of importance to a senior colleague
Desirable
- Basic understanding of statutory health and social services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Colley House, Bognor War Memorial Hospital
Shripney Road
Bognor Regis
PO22 9PP
Employer's website
https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)
