Team Administrator

We have an exciting opportunity for a someone to a join successful and growing tech organisation just on the outskirts of Hemel Hempstead. The company are expanding and are looking for a Team Administrator.

This role would suit someone who is organised and feels passionate about helping people. We are seeking an enthusiastic person, someone who is egar to learn and enjoys variety!

We ideally are looking for someone with experience within an office environment whether that be in customer service or administration. This role could also be suited to a fresh graduate, someone switched on who wants to learn.

This is a permanent position, full of opportunity to broaden your skillset, a role paying between £25K to £30K depending on experience, hybrid working (typically 3 days in and 2 day wfh a week), with everything from a bonus, good holiday package and good pension on top of your salary. To the little things, like working in a beautiful scenic location perfect for a lunch walk and fully stocked fridges/freezers at work in the summer.

Duties include:

• Provide administrative support for the Careers, professional and data department.
• Respond to ad hoc requests from other colleagues across the business, namely the Marketing department and the Customer success department, and others as required.

• Liaise with internal colleagues, external clients, and our network of careers advisers.
• Manage the booking of careers advisers to careers interviews in schools (a service known as the Premier Service).
• Liaise with schools as part of the Premier Service, where required, including working with the Head of Guidance to ensure good customer service.
• Manage the administration of the practitioner network, with a special focus on the Forum and creation of newsletter content.

• Organise the logistics for and attend careers adviser half-termly webinars.
• Create and develop process documentation across departments supporting the source images of, including but not restricted to, careers, subjects, and providers.
• Support the annual update of lesson plan creation and editing.
• Add new external resources, key resources, and specific resources to the candidate site and update broken links, using our internal content management system.

• Source external events for use in the newsletter and knowledge library i.e. particular subjects, social mobility events, disability events, employer events, etc.

• Support the customer success team with monthly invoicing.
• Support the marketing team with preparation for events and mail outs.
• Central point of contact for colleagues wanting to book the main meeting room, liaising with the landlord to make the booking.
• Manage the upkeep of office facilities and organise the First Aid training.

Candidate requirements:

• Excellent verbal and written communication and customer service skills.
• Highly organised with the ability to multitask and prioritise workload.
• Attention to detail, care and accuracy in completing work.
• Adept at creative problem solving and finding alternative solutions.
• Can-do attitude, able to follow instructions and adaptable.
• Confident user of Word, PowerPoint, and Excel.

Looking for the next step in your career? Think Specialist Recruitment.

​​​​Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.