Providing a comprehensive and confidential administrative and secretarial support service in accordance with the needs of the Primary Care Transformation Team. Providing provide personal administrative support to the Primary Care Director and Heads of Primary Care Transformation, including diary management, message management, opening and distribution of mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, as well as any other general administrative support services required such as photocopying, collating of documents and filing. Liaising with both internal staff and external organisations to enable effective and efficient communication. Arranging meetings and providing support services, such as booking venues, refreshments and equipment. Producing good quality, accurate and timely correspondence, presentations, reports, minutes, meeting notes, records and other documents from either written copy or audio tape, using appropriate IT software e.g. email, word processing, Excel, PowerPoint and other software packages. Meetings may be complex in nature and therefore advanced minute taking skills are required. Attending meetings, including some at locations away from the office base, in order to take minutes and provide other administrative support. Maintaining the teams filing systems (electronic and paper), ensuring compatibility of files, easy access, making maximum use of shared information, electronic filing and software packages, and ensuring confidentiality of centrally stored documentation. Gathering and collating information for distribution. Researching documents / information using the Internet. Providing administrative support to the management of contracts. Planning and organisation of own time, making decisions on prioritisation of workload. Working with and liaising with other Team Administrators / PAs across the Nottingham and Nottinghamshire ICB to provide an effective network of communications including being flexible to cover other administrators general duties as required and appropriate. Implementing administrative and secretarial policies and proposing changes to working practice to effect improvement into the working area. Undertaking mandatory training and any necessary personal development to meet the objectives of the directorate.