Team Administrator

Our Volunteering Team are looking for an Administrator to provide an excellent service to volunteers and Motor Neurone Disease (MND) Association staff. This opportunity is a 12-month Fixed Term Contract.

As a Volunteering Team Administrator with strong communication and organisation skills, you will provide information and guidance in response to a range of volunteering queries via phone and email from new and existing volunteers, staff, and external contacts.
Within this role you will also support the wider Volunteering Team with some administration duties, maintain and update volunteer information, support the processing of DBS checks and provide specific project administration support.
 

Hybrid Working Expectations: 1 day per week office attendance.

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?
Administration skills and knowledge of using Microsoft Office: Excel, Word, and Outlook.
Excellent organisation, accuracy, attention to detail and the ability to prioritise.
This role will involve working with a range of internal and external contacts, excellent customer service skills and strong communication is essential. The ability to adapt communication style depending on the audience is also required.
For full role responsibilities please view the job description.
Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong communication skills both verbal and written.
• Knowledge of using Microsoft Office: Excel, Word, and Outlook.
• Ability to process information and data accurately.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.