Team Assistant (6 Months Fixed Term Contract)

We are looking for a Team Assistant to provide a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the Reactive Repairs Contract Services team.

This is a full-time, 6 months fixed-term contract. You’ll be based at our office in Croydon, with the option for working in a hybrid way when appropriate and as agreed with your manager.

What you’ll be doing:

• Assist others in the department to ensure efficient and effective administrative practices and resolve administrative and other queries related to the work of the department.
• Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary.
• Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes.
• Booking appointments, updating calendars and arranging travel and accommodation as required.
• Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department’s area of work.
• Develop and maintain administrative and office systems, databases and spreadsheets, as required.
• Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.

What you’ll need:
Knowledge & Experience

• Sufficient knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.
• Skills & Abilities
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• Ability to use a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases.

Advert Closing Date: Sunday 25th February 2024 at 23:59

Please note that we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early so it is important that you submit your application as early as possible.

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.