Team Leader

Do you have proven experience of day-to-day staff and service delivery, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing a crucial role in our Sheffield Hub. This is an exciting opportunity to play a key part in standing up to the housing emergency. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything, 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness. 

About the role

The role of Team Leader is vital for the day-to-day management of the Hub to ensure the delivery of front-line services, contracts and projects. This role is in our Homelessness Prevention and Resettlement Service, with a particular focus on risk management and support for clients who have experienced domestic abuse. You will lead and supervise the staff and volunteer team to deliver high quality services, as well as supporting the Hub’s strategic lead and management team to deliver our local strategy. Everything you do will be working towards Shelter’s ultimate aim - that everyone has access to a safe and affordable home.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of staff and service management, including casework support and supervision, along with knowledge of housing and homelessness and IT skills. You have demonstrable experience of supporting people facing domestic abuse, disadvantage and exclusion and have worked with a variety of external stakeholders such as community groups and other agencies. 

We would also like to invite any interested candidates to an informal drop-in session to hear more about the role before they apply, which will be held in the Sheffield Hub, 33 – 37 Hereford Street, Sheffield S1 4PP on Tuesday 2nd July  2024 1pm-2.30pm. For more information about this, contact Tanya Wills tanya.wills@shelter.org.uk  or call on 0344 515 1297. 

For candidates unable to make that date, we are also happy to speak on the phone prior to application to explain details of the role further if interested.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.