Tech & Data Operations Lead

Central Employment are delighted to be working in partnership with a multi-award winning Digital Marketing and Data led agency based in the North East.   They have a new and exciting opportunity for a Tech & Data Operations Manager, operating hybrid (2-3 days from the office) 

Purpose of the Tech & Data Operations Lead

As the Tech & Data Operations Lead you will be responsible for running a team of 3 staff responsible for the management of the company tech stack in order to ensure efficient running of business operations and the accurate processing of key business data.

Key aspects of the Tech & Data Operations Lead:

• Responsible for overseeing the maintenance of current tech, applications and data processing workflows.
• Manage there tech specific agency/platform/software relationships to ensure strong partnerships with key partners.
• You will be expected to propose new technical solutions to business issues using software and automation to develop a project list for the team and prioritise the projects and resources to have the greatest business impact.
• Oversee data processing and data integration processes in order to provide data that is accurate and available for reporting for both clients and for internal business intelligence.
• Ensure that data security and cyber security are embedded in everything we do as a business and ensure appropriate access to tools and data is managed correctly.
• Work in collaboration with their dedicated digital marketing services to consider new technical solutions to improve the quality of output of our services.
• Ensure staff are happy, motivated and on-track.

Skills:

• Good experience of leading a team of tech personnel.
• Experience with a range of software’s in a business environment.
• Creating automated processes within a business.
• Data handling and data analysis skills.
• A good understanding of business operations.
• Implementing no-code/low-code business solutions.

Knowledge of:

• Using CRM systems & integrated workflows such as HubSpot, Salesforce etc.
• Project Management software such as ClickUp or Asana.
• Connecting software through their API, whether coded or using apps such as Zapier or Make.com
• Data security and cyber security best practise.
• Some coding knowledge would also be beneficial – PHP/WorPress/Laravel