Technical Administrator

Bridgewater Finance Group is one of the UK’s most well-established financial solutions providers. Established 20 years ago, we live by the group’s vision of valuing our customers’ time, experience, and peace of mind. We provide ethical and customer focused financial solutions. Companies within the group are fully FCA authorised and licensed by the Institute of Chartered Accountants in England and Wales.

We are perfectly located to major transport links, as we are just 9 minutes’ walk from Piccadilly and opposite Oxford Train station. St. Peter’s Square Metrolink is only 7 minutes’ walk, and we are in the middle of all major transport networks; including being just off the A57 with parking next door at the NCP.

We take pride in being a family and put our people and our customers at the heart of what we do. We are a company that you will be proud to work for. We offer excellent career progression, comprehensive training and development and excellent rewards and recognition programmes. We work in a brilliant environment, that is fun and where you will feel included in the company from the moment you are here.

We are looking for experienced Technical Administrator to join our team. By offering the best advice to our clients, we allow people to take back control of their financial life and are ethical and customer-centric in everything that we do.

Technical Administrator Role:

· Take responsibility for various administrative process within the area of Operations to ensure the smooth and timely running of customer files through the business.

· Maintain accurate input of data for both new and existing customers.

· Manage all workloads in-line with company and legislative requirements.

· Ensure all workloads are acted upon promptly and with attention to detail.

· Liaise with internal departments such as new business compliance, sales and customer service to ensure customer satisfaction. Technical Administrator Experience:

· Previous Experience with the Debt Management industry would be desirable.

· Understanding of confidentiality

· Excellent interpersonal skills

· Excellent attention to detail skills and ability to solve problems

·Proven ability to work independently and within a team

· Strong IT skills

· Flexible to ensure deadlines are me