Technical Advisor/Product Coordinator

Salary: £25,000 per year (OTE£30,000)
Holidays: 33 days including Bank Holidays plus day off for birthday
Hours: Monday - Friday 9.00 am - 5.00 pm

Our client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the production of technical project specification proposals, site reports, test reports and supplementary calculations (to support specification proposals and reports), as well as providing technical support and advice to internal sales staff and external customers.

In addition, there is a requirement to work alongside the technical team in the development and improvement of products and systems. This requires practical testing and trials alongside experienced installation staff. The Product Coordinator will be responsible for collating

written information along with photographic and occasional video recordings and to administer this information, communicating with others within the business to ensure all product information, data sheets and the like are kept up to date, valid, accurate and accessible. Full training within the role along with support will be given.

Responsibilities of the Technical Advisor:

• Writing technical documents, answering technical queries, emails etc.
• Testing and reporting, with a small number of hands on in installing products for testing then recording that information/results, mainly via excel/word templates.
• Check and sign off information.
• Come up with ideas and suggestions to put products to the test.
• Produce project specification proposals, test reports, site visit reports, with supplementary calculations and details.
• Provide technical support to direct customers, clients and internal team members.
• Project specification proposals.
• To develop an overview of relevant industry standards and legislation.
• To assist in the development of technical team systems.
• To proactively assist the Technical Team in achieving its objectives to meet the company strategy.
• To develop, maintain and update all records, databases, CRM data and reports.

Candidate Requirements:

• GCSE/O Level English & Maths Grade C/4 essential
• Would consider a graduate with a degree in Architectural Technologist or Product Design or a similar degree
• Construction background or with a construction related qualification would be an advantage
• Proven experience in a technical role preferred
• Proven experience of writing technical specifications
• Excellent written and verbal communication skills
• Confident telephone manner
• Good IT skills including Microsoft Word, PowerPoint, Excel
• Good organisational and prioritising skills