Technical Officer - Req24748

Job title: Technical Officer (Surveyor Duties)

Salary: £34,834 - £36,648

Hours: Full Time

Contract: Permanent

Location: Tribeca House, LS7

What you will bring to the role 

You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers. 
You must have: 

• Commitment to providing a quality frontline customer service 
• Ability to work in a fast-paced, pressurised environment 
• Confidence to diagnose repairs effectively and provide solutions 
• Experience within the building/construction industry 
• Good IT skills  

Benefits of working with us 

We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. We offer: 

• A competitive pay progression structure 
• Generous annual leave entitlement plus bank holiday allowance 
• Flexible working options, subject to service needs, including hybrid working and flexitime 
• Clear career paths with tailored personal and professional development 
• A range of staff benefits to help you boost your wellbeing and make your money go further 
• Membership of the West Yorkshire Pension Fund 

How to apply 

Before applying, please read the job description and employee specification carefully. We will only shortlist candidates who demonstrate in their application that they meet all the essential criteria for the role.  
Please complete our online application form in full. You will be invited to upload your CV if you wish, which will prepopulate your contact details, employment history, qualifications and training. However, you should check your information carefully and ensure you complete all sections before submitting your application. 
For an informal chat about the role, please contact Alison Cleeve on 0113 3788396. 
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 
We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is a Stonewall Top 100 employer 2023, a Mindful Employer and a Disability Confident Leader. 
All new Leeds City Council appointments are made subject to the satisfactory completion of a 6-month probationary period. 
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply. 
Job Description 

Job purpose
As a Technical Officer (surveyor duties) in the property and contracts service you will provide an excellent customer service to tenants and use your technical knowledge to ensure maintenance issues are promptly identified and repaired.  
Responsibilities

You will inspect and survey council properties to collect information, determine stock condition and identify, diagnose, and develop solutions to building related issues in line with internal policies and procedures.  

You will be responsible for: 

• Identifying damp and mould and the causes 
• Undertaking inspections on tenanted properties to diagnose repair issues 
• Carrying out damp profiling on tenanted properties 
• The use of damp equipment such as moisture meters, borescopes and hygrometers 
• Identifying remedial works and producing repair orders / schedules. 

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

HND/HNC Level qualification in Building / Construction or equivalent experience within the construction industry 

Strong knowledge of building defects / construction techniques  

Strong knowledge of landlord’s responsibilities in relation to repairs & maintenance 

Strong knowledge safe construction Health & Safety procedures 

Able to plan and organise own workload in a busy environment 

Ability to diagnose and develop solutions to technical repair problems 

Understands modern construction techniques. 

Developing and maintaining working relationships with suppliers and staff 

Able to assess building related hazards through a standard risk assessment procedure and prioritize follow on actions accordingly 

Experience of using Microsoft packages to record and present service information.  

Produce clear and concise, basic reports in relation to the service in a timely and accurate manner. 

To contribute to delivering a team culture that is focussed both on customers and quality 

Experience of managing small to medium construction projects 

Able to develop timely and cost-effective solutions to operational problems 

Able to negotiate on day-to-day operational issues with suppliers in order to develop favourable outcomes for the council and for customers  

Committed to continuous improvement. 

Able to understand and observe Leeds City Council equality and diversity policies. 

Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies. 

Willingness to actively participate in training and development activities to ensure up to date knowledge, skills, and continuous professional development 

Understand and embrace our values, behaviours, and codes of conduct.   
Essential Behavioural and other Characteristics
Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.

Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon

Able to understand and observe Leeds City Council equality and diversity policies.

Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.

Willingness to actively participate in training and development activities.

Flexible and adaptable to change to assist other services as required commensurate to grade.

Participate in appraisal, training, and development activities.

Be aware of and comply with Leeds City Council policies and procedures.

Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.

Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.

The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities:  Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates. 

Up to date knowledge of social housing and issues affecting the sector 

Understand standard forms of building contracts 

Membership of a professional body i.e. RICS building surveying 

Experience of using asset management IT systems 

Experience of working within social housing 

A previous trade background