Technical Service Specialist

Technical Service Specialist - Manufacturing & Engineering - Birmingham - Up to £35,000
About the company
Our client, leaders in supplying specialized chemicals, lubricants, adhesives, and hygiene products across Automotive, Transportation, Engineering, Food, and Industrial sectors are looking for a Technical Service Specialist to join their technical team in the West Midlands area.
Working closely with the Technical Service Manager, you will provide support to UK customers and sales team. You will embark on journeys to diverse customers across the UK, addressing their needs and ensuring they receive excellent service.
Technical Service Specialist - The Rewards
* Salary up to £35,000 DOE
* Company vehicle
* Generous 25 days annual leave (in addition to Bank Holidays)
* Standard working hours: Monday to Friday: 08:45 am - 5:00 pm
* Occasional flexibility required
* Pension plan
* Life assurance
Technical Service Specialist - Requirements
* Previous experience in a Technical Service, Servicing, Repair & Maintenance, or Technical Sales role.
* Knowledge of 'Water treatment' is a plus.
* Exceptional communication skills, both verbal and written.
* Proficient in building and nurturing relationships.
* Professional and dependable demeanour.
* Self-motivated and capable of working independently.
* Strong computer skills.
* Possess a full, clean UK Driving license.
Technical Service Specialist - Responsibilities
* Install and maintain Chemical Dosing systems.
* Conduct routine servicing of chemical dosing equipment at customer locations throughout the UK, including operational adjustments and meticulous documentation.
* Perform in-field titrations and monitor coolant concentrations for our metalworking clients.
* Oversee our dip slide analysis program, including scheduling sample collection, coordinating with our on-site laboratory, and sharing results with customers and sales teams.
* Offer technical assistance to clients and our UK sales teams.
* Effectively manage priorities and projects.
* Cultivate strong working relationships with internal and external stakeholders.
* Although primarily field-based, occasional work from our Smethwick plant may be required.
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy