Company

Ideal Personnel & Recruitment Solutions LimitedSee more

addressAddressBirmingham, West Midlands
type Form of workPermanent
salary Salary£35,000/annum
CategoryCustomer Service

Job description

Our client has a permanent vacancy for a Vehicle Technical Specialist to join their team. Using your extensive vehicle knowledge, this role is responsible for increasing the value of customers vehicles by teaching new skills, knowledge, and systems to Operational staff.

You will identify technical solutions to ensure improvements in the number of vehicles that can be started and are able to run and ensure that high value vehicles are advertised online accurately, thoroughly and are promoted, to ensure that they maximise their customers returns.

You will also evaluate training needs relating to vehicles and are responsible for supporting Technical Trainers in creating and delivering training packages, complete with materials and tutorials across the business.

This role will be actively involved in projects to identify suitable technical equipment to offer solutions for improvement and using technology, you will provide resources such as online modules and guides consistently across the operational teams.

The Role:

  • Maintain an up-to-date knowledge of vehicle technology
  • Reviewing high value vehicle lots ensuring they get them running, advertise them accurately and effectively
  • To proactively identify opportunities to improve equipment as a result of reviewing processes and performance
  • Liaise with managers to ensure all departments needs are met and training is regularly reviewed and updated in line with processes changes
  • To support in the creation and development of relevant training documents, videos etc.
  • Work alongside the Performance and Quality Team to proactively identify training opportunities and to track benefits of training delivered
  • Work with the relevant colleagues to understand future requirements to build best practice of processes and new systems to streamline where possible
  • Flexibility to travel to different sites across the UK

Requirements:

  • Proven experience in a similar role that requires technical or mechanical knowledge of vehicles
  • Excellent communication skills
  • The ability to be hands on and lead by example
  • Excellent problem-solving skills
  • Experience of delivering training to others either in a group or one to one
  • Excellent planning program, management and documentation skills with meticulous attention to detail
  • Experience of Microsoft Office including PowerPoint
  • Must be prepared to travel with a full driving licence and have a flexible approach to work 

Benefits:

  • Monday to Friday working. 40 hours
  • 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
  • A further paid day to volunteer for a charity of your choice
  • Car allowance
  • Medicash Cover – look after you and your family by providing a range of positive health care benefits
  • Contributory workplace pension plan
  • Life assurance cover
  • The ability to purchase shares in our successful global company at a discounted rate
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
     

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.  If you wish to apply for further roles please do so.

Refer code: 2637184. Ideal Personnel & Recruitment Solutions Limited - The previous day - 2024-01-27 14:58

Ideal Personnel & Recruitment Solutions Limited

Birmingham, West Midlands
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