Technical Team Leader

Location: Lutterworth
Contract type: Full time, Permanent
Shifts: Roles available on our early shift - 6.30 to 15:00, our day shift - 8:00 - 16.30, and our late shift - 14:00 - 22:30 – all Monday to Friday
Salary: Up to £36,000 plus 30 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

As a Technical Team Leader you will lead, manage, coach, motivate, and engage a team of people to coordinate activities to achieve a number of technical and business goals through effective process compliance management, continuous improvement, quality, and a focus on self and team development.

As part of your key responsibilities you’ll:

• Be accountable for providing weekly daily and monthly performance reports, develop, and maintain visual management boards for the team
• Ensure health, safety, environment, and housekeeping standards are delivered on an ongoing basis and actively promote individual responsibility for health and safety
• Create daily / weekly production schedules including hourly resource planning in conjunction with Planning and Resource Manager
• Continually evaluate Tact times for production line cells and identify opportunities to improve Quality and throughput
• Drive and monitor value added activities to maximise recoverable product value
• Ensure all direct activities have a relevant standard operating procedure which are compliant to current client provided work instructions (GSX and Agile)
• Actively pursue the elimination of waste through the application of continuous improvement tools and techniques
• Proactively use problem solving techniques to explore and promote any initiatives that support driving costs down, without affecting quality
• Promote flexibility through skills training and personal development to meet future and current team capability targets
• Provide accurate and concise End of Day production line analysis / reporting directly to senior Management team
• Provide analysis of Technical exceptions in process, both internally and direct to client, when required
• Monitor team absence and performance, taking action where necessary, ensuring weekly reviews and accurate reporting
• Create and maintain a positive team culture and spirit, encouraging involvement from all team members when sharing group, divisional and team information
• Work with appropriate parties to provide solutions to team issues taking account of the appropriate policies and ethical practice
• Manage customer interfaces and expectations to ensure excellent customer service is received

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

Essential:

• GCSE or equivalent level of education (including Maths and English)
• Experience of managing and leading a team in a fast paced production environment
• Excellent communication skills including effective listening
• Good IT skills, inc Microsoft Office, Google suite
• Logical thinker with skills in understanding, interpreting and proactively acting upon data
• Commitment to self-development and team development
• Experience of adapting to and leading programmes of change
• Understanding and implementing Health and Safety standards
• Experience of delivering excellent customer service
• People management through HR processes and procedures

Desirable:

• GSX, WMS and SAP experience
• Knowledge of production line management tools / techniques, MTM / MOST or similar
• First Line Manager training qualifications
• Working experience of lean/CI techniques

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

You may have experience in the following: Production Team Leader, Manufacturing Supervisor, Operations Team Leader, Shift Leader - Technical Operations, Team Manager - Production, Process Improvement Leader, Quality Assurance Supervisor, Warehouse Team Leader, Operations Coordinator, etc.

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