Temp - Perm Lead Medical Secretary In Roehampton

Temp - Perm Lead Medical Secretary

£16 per hour (Temp) plus amazing benefits including holiday allowance, retail discounts and much more!

£30,000 per annum perm salary

Roehampton

Monday to Friday, 9am to 5:00pm (Fully office based)

Start date: ASAP!

Sounds interesting? Daily duties include:

• Supporting our dynamic substantive consultants as a Medical Secretary
• Line Management supervision for the team of Medical Secretaries.
• Managing and oversight of the rota effectively to ensure that there is cover for sickness and annual leave.
• Supporting with recruitment and CPD opportunities.
• Efficient oversight of the patient pathway to treatment including reducing any time lapse from initial enquiry to admission.
• Overall management of the Subject Access Requests process by effective allocation to the team.
• Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
• You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place
• Organise diaries and patient appointments directly with patients and Consultants
• Liaise with Inpatient and Therapy Services regarding admissions, discharges, follow up arrangements and CPA and other multi agency meetings
• Handle complaints from patients and families with sensitivity and a level of urgency, escalating to the site Medical Director and HD, and in accordance with Company Policy.
• Ensure that all documentation is correctly filed, in order that financial, regulatory and other auditors can be satisfied.
• Update patient details and records promptly, ensuring accuracy of all data input.
• Ensure that Medical records are safely stored and archived in accordance with company and local procedures.
• Maintains all standards pertaining to confidentiality and Information Governance in accordance with Company Policies.
• Handle all external and internal enquiries relating to an individual or department, directing queries as appropriate.
• Seek to continually improve processes so that the hospital can operate efficiently.
• Work effectively with colleagues across all departments with a strong focus on the success of the hospital
• May be required to provide cover for colleagues in other departments as appropriate.
• Conducts yourself in a manner consistent with the company behaviours, demonstrating a flexible and helpful manner to all colleagues.
• You will be expected to provide cover and support to the wider team and site as and when needed

To be successful in this role you'll be:

• Have Supervisory/Management experience
• Excellent computer and Microsoft office skills and can audio-type.
• An understanding of medical terminology is required.
• Passionate about providing a high-quality service
• Strong organisational skills, ability to prioritise own workload.
• Detail oriented and excellent attention to detail
• A team worker
• A high level of confidentiality and integrity required.

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or call me, Steph Webb for more information on the role on .

We do aim to get back to everyone however due to the high volume of applications we cannot guarantee a direct response. If you do not hear back within 2 weeks, then unfortunately this means your application has been unsuccessful.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.