Temporary Accommodation Move On Officer

Temporary Accommodation Move On Officer
Hackney
Job Role
This role is to act as a liaison point between the Temporary Accommodation Income team and the Hackney Money Hub.
The overarching intention is to secure settled accommodation for individuals and families in Temporary Accommodation, by tackling the rent arrears and/ or other financial barriers that prevent residents from "moving on".
Key Responsibilities
Work with individuals and families in Temporary Accommodation, who are ineligible to bid for social lettings due to arrears. We expect this will take a relational approach, where you will build engagement with the resident and provide holistic support.
Ensure that individuals and families in Temporary Accommodation have maximised their income and achieved the maximum possible entitlement to welfare benefits through providing them with appropriate benefits advice and support
Support individuals and families in Temporary Accommodation who have built up chronic and unaffordable levels of debt, by working collaboratively with them to ensure they receive appropriate independent debt advice from debt advice agencies.
Where relevant, you may arrange a Discretionary Housing Payment to help these tenants clear arrears and Move On into sustainable tenancies. Money Hub expert officers are able to assist in this process.
Act as a key point of liaison with the TA team keeping them updated with progress on cases that have been referred