Temporary Bar Staff

Company	Norfolk & Norwich FestivalSee more
Address	Norwich, Norfolk
Form of work	Temporary contract
Salary	£12 an hour
Category	Hospitality

Job description

Purpose of role

The Bar Team will staff the Festival Bars in Chapelfield Gardens, between 13 – 26 May 2024.

Introduction

As a member of Norfolk & Norwich Festival’s 2024 Bar team you will need to be a committed, enthusiastic and reliable part of making the Festival happen. You will be great with multitasking and adapting, ensuring excellent customer care, a quick and efficient service and a clean working area. You will be confident with contactless payments, liaising with different types of people, and staying calm under pressure.

Main duties

The Bar Staff responsibilities include:

1. To represent NNF in a professional manner at all times.

2. To be a team player and work together to ensure a smooth running of the bar areas.

3. To serve drinks from various bar set-ups around the festival grounds.

4. To maintain a clean and tidy seating area, wiping tables and chairs, glass washing and waste disposal.

5. To be a drinks runner for online orders.

6. To take payment for drinks via a touch screen till system and contactless card payments.

7. Report any incidents immediately to NNF’s Head of Production.

8. Undertake any other duties which might reasonably be deemed to be within the status of the job and appropriate to the post.

9. Carry out all duties in accordance with appropriate internal and statutory procedures, including our Environmental Policy.

10. Adhere to Norfolk & Norwich Festival’s employment policies and procedures with particular reference to Safeguarding Children and Adults at Risk, Equal Opportunities and Health and Safety.

Person specification

It is essential that the Bar Staff has:

· Customer service experience

· Excellent reliability

· Excellent interpersonal skills

· Ability to work on own initiative and as part of a team

· An ability to work calmly and efficiently in a high pressure environment

It is desirable that the Bar Staff has:

· Experience of working in a bar

· Knowledge of Norfolk & Norwich Festival

· Cellar knowledge, how to change a keg/cask

· Awareness of diversity and equal opportunity issues

· An active interest in arts and culture (for example but not limited to music, performance, visual art, and circus)

All Norfolk & Norwich Festival staff are expected to be:

· team players

· good communicators, using appropriate means in effective ways

· flexible and proactive in their approach to work

· willing to learn and develop

· able to manage their own workload with minimum supervision

· able to remain calm under pressure

· reliable time-keepers with a good attitude to attendance

· committed to equality in the workplace

Terms and Conditions of employment

This is a part-time casual (PAYE) contract, shifts are available from the 14th May through to 28th May 2024.

Rate of pay £12.00 per hour, in line with Real Living Wage

Hours of Work Variable - dependant on shifts which occur at various times of the day across seven days of the week. Evening and daytime shifts will be available.

Place of Work Chapelfiend Gardens, known as ‘Festival Gardens’ for the duration of the Festival.

Notice Period One week in writing on either side.

Equal Norfolk & Norwich Festival is committed to a policy of equality of

Opportunities opportunity in its employment practices. Norfolk & Norwich Festival is working towards equal opportunities in employment, with the aim of ensuring that everyone who applies to work for us receives fair treatment. To help us to achieve this aim we ask you to complete the Equal Opportunities Monitoring Form. This information will be used to monitor the effectiveness of our Equal Opportunities Policy and for no other reason.

How to Apply Application is by the completion of Norfolk & Norwich Festival’s Application Form (a CV may be attached, in addition, if desired) which should be emailed to info@nnfestival.org.uk. along with a completed Equal Opportunities Recruitment Monitoring Form.

Full details and application form available from - https://nnfestival.org.uk/about-us/vacancies/

Applications submitted without a completed application form (i.e. CV only) will not be considered.

Deadline The deadline for receipt of applications is 10am, Monday 9 April 2024. No applications can be considered after the closing date.

Interviews Interviews will take place the week commencing 15 April 2024. Please advise us in your application if you are unavailable around this time.

Applicants will be notified if they have been shortlisted for interview. If you have not heard from us, please assume that your application has not been successful.

Job Type: Temporary contract
Contract length: 2 weeks

Salary: £12.00 per hour

Expected hours: 4 – 40 per week

Schedule: