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Salary Are you in between roles and looking for some temp work? Perhaps you are looking for a temporary role that could lead to a permanent opportunity?
A luxury online retail brand based in Chelsea, Southwest London is looking for a Temporary Customer Service administratior/transport planner to support their team during a very busy period. This role is fully office based, hours are 9am-5.30pm, 5 days per week. This position is for at least two months but could potentially become permanent!
Main duties:
* Scheduling deliveries / collections of goods
* Route and load planning of the vehicles on the system
* Dealing with any delivery related enquiries / issues / delays – inbound / outbound calls and via email
* Booking external carriers and dealing with any related queries / issues
* Liaise with drivers, warehouse and other departments to ensure efficiencies
* Escalate customer complaints/major delays to the management team in a timely manner
* Produce reports as instructed by your manager in a timely and efficient manner
* Creating and amending standard operating procedures
Skills required:
* Excellent Customer Service skills and a professional telephone manner
* Previous experience in a similar role is very beneficial
* Confident using an internal IT system
* Strong data entry skills
* Excellent verbal and written communication skills.
* Strong attention to detail and highly organised
* Ability to work under pressure and react quickly to customer requirements
If the above sounds like you and you are available immediately then please apply today
