Address
Form of work
Salaryoutskirts of Bury St Edmunds
GBP11.44 per hour
Temporary for 2 months
Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You ll be working in a busy but friendly and supportive environment.
Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00.
Driving/own transport is essential due to the office location.
Daily Duties
- Working within a team
- Responding to customer emails
- Answering telephone calls and helping with queries
- Ensure the workload is prioritised
- Inputting data into bespoke software systems
- Liaising with external customers and clients
- Ensuring customer are updated throughout the process
- Confident in using Word, general IT, and emails
- Professional telephone manner
- Strong IT skills
- Good communication skills
Why work with Hales?
- Weekly Pay
- Holiday entitlement
- 24/7 support
- Travel scheme
- Rewards
If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
