Temporary Customer Support Advisor

Are you a positive and energetic person with exceptional customer service skills?

Our brilliant client is seeking a confident and personable individual to support the Customer Service team for a short-term assignment.

You will be the first point of contact for all enquiries, so providing a professional, engaging and friendly service will be essential.  

The environment is casual, hardworking and committed – our client loves to embrace conscientious and innovative individuals who are seeking temporary work.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Customer Support Advisor Responsibilities

• Respond to customer enquiries via telephone, email and live chat in a professional, friendly and timely manner
• Provide a high standard of customer service and product knowledge
• To assist customers in placing their bookings
• Report any customer issues to the Customer Support Supervisor/Manager
• Keep meticulous records of customer communications and conversations
• Ability to work in a way that promotes the safety of children and young people

• Ability to grasp product knowledge and portray this confidently to customers

Temporary Customer Support Advisor Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

• Holiday pay
• Valuable experience in a highly regarded organisation
• Positive, relaxed and personable team members
• Parking on-site

The Company

Our client operates within an entertaining and dynamic field - they have a hardworking yet fun and inspiring culture.

Temporary Customer Support Advisor Requirements

Alongside your outstanding customer service skills and positive attitude, you will have the following:

• Ability to grasp product knowledge and portray this confidently to customers
• Excellent communication skills, both on the phone, in person, and in writing
• A strong focus on resolving customer queries in a professional and polite manner
• Great Team Player

• Professional, proactive and positive manner
• Ability to remain calm when dealing with issues under pressure
• Excellent attention to detail
• Proficient in IT systems and data management

Location

Our client is located in Farmoor (OX2). There is onsite parking and a regular bus service.

Apply today, either online or directly to:

Katie Jaggers | Allen Associates |

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit www.allen-associates.co.uk and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter