Address
Form of work
SalaryTours and Collections Assistant
Temp Contract
City Hall, Belfast
Main purpose of job:
To be responsible to the Function Management Assistant for:
-the delivery of an efficient and effective public tour service and visitor experience within the City Hall and its grounds;
-the provision of bespoke private tours on foot of requests by civic dignitaries, elected members or senior officers;
-the operation of a booking system for both commercial and non-commercial Tours and exhibition visits in City Hall, and assisting with the associated debtors’ invoicing processes where so required;
-assisting with the management of City Hall’s artefacts and artworks collections, including the display, interpretation, cataloguing, storage, reproduction, loaning and security of all items held;
-assisting where required in the provision of the other services delivered by the Unit and the carrying out of general administrative tasks;
-ensuring that the council’s reputation is preserved and enhanced in the delivery of the specified services, and that visitors receive the highest levels of professionalism, political sensitivity and customer care.
Essential Criteria:
Applicants must, as at the closing date:
·be able to demonstrate by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas:
a)delivery of tour service and visitor experience;
b)working in a customer facing environment, which must include cash handling duties; and
c)using Microsoft Office and other specialised software to create service-based reports and statistics.
Other Information:
Location: Belfast City Hall
Hours: 37 per week 9.00-am -5.00pm
Salary: £12.80 per hour plus holiday pay
Start: 17 April to end of June (possible extension to contract)
Closing Date: 15th April at 10.00am
If you are interested in this opportunity, please send an up-to-date CV via the link provided or contact Task Recruitment and speak to one of our consultants who would be happy to discuss this vacancy with you.
Task Recruitment is acting as an Employment Agency in relation to this vacancy. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
