Tenancy Enforcement Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a Community that cares about you!

More about your role

Your primary role as the Tenancy Enforcement Manager will be ensuring customers abide by the terms of their tenancy agreements, identify any tenancy breaches and to support and assist the Place Team.

Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on.

You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live.

You will be covering a region in Mansfield, Lincoln and Chesterfield. Due to the area covered, applicant will need to be prepared to travel when required.

Please note: Due to the nature of the role you will need a valid driving licence and access to a vehicle. Mileage and travel expenses will be paid in line with group policy.

Full training will be given from a genuinely supportive, friendly, and diverse team with a wealth of experience and knowledge.

Here at Places for People we know that when it comes to work life balance there isn't a once sized fits all approach. That's why at Places for People we want to ensure we offer flexible working to all our colleagues where possible. We want to ensure people feel trusted and empowered to work in a way that works for them and us whilst creating an environment that works for everyone.

For more information please download our job profile available on our website.

More about you

To be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements and housing law. Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supportive vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role.

It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.

Please note, this role is subject to a basic DBS check

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• 27 days holiday + Bank Holidays
• Pension with matched contributions
• Essential Car User allowance
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on (url removed).

If you are a recruitment agency please note we operate a PSL and do not take cold calls