Terminal Controller

We are currently recruiting for Terminal Controllers to join our control team, who are the hub of our operational business, at London Gateway Port, DP World. This role is responsible for observing and managing the movements of vehicles and containers throughout the terminal, both shipside and landside. This involves remotely operating the ASC’s (Automated Stacking Cranes), ensuring compliance with company standards, policies, and procedures while adhering to instructions from the shift manager or control room manager.

We are searching for a candidate with strong IT system knowledge, who can perform well under pressure and has experience in a position requiring clear and succinct communication. As well as the ability to work proactively, understand the importance of health and safety and showcase forward and critical thinking skills.

Duties & Responsibilities:

• Using the terminal operating system to control and monitor the shipside and landside operations, including monitoring ASC operations to ensure yard moves are executed efficiently.
• Liase with planners, operational staff and managers ensuring that operations proceed and that any problems are dealt with accordingly.
• Communicate through voice radio, answering all incoming calls from operators and others, accurately and promptly resolving problems.
• Correct and update the terminal operating systems using the current camera system when containers have been mis-read.
• Monitor breakdowns associated with all heavy plant machinery (terminal tractor & shuttles), through liaising with engineers and ensuring a full description of the issue to assist with the diagnosis.
• Accurately and speedily interpret written and verbal instruction and apply to the operation.
• Ensure an effective and thorough handover at the start, break and end of shift.
• Have a thorough knowledge of the company’s operating procedures.

Qualities, Experience & Skills:

• Minimum of 1 years’ experience working within a port or comparable industry
• Excellent interpersonal skills with an ability to work under sustained pressure;
• Good organisational skills with attention to detail
• Excellent communication skills, both verbal and written
• Proficient in all Microsoft applications and bespoke systems (terminal systems preferred)
• Adaptability to changing priorities and multitasking efficiently in a dynamic setting.
• Ability to maintain high levels of concentration at all times
• Flexibility with the ability to work shifts and to work overtime when necessary

NOTE: All our roles are subject to the below:

• Eligibility to work in the UK
• We may close our roles early, depending on the number of applications received
• A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads
• No unspent criminal convictions

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.