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Salary
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Assistant Regional Operations Manager - Voids
Covering South West & Midlands Region
£42,553 - £44,792 per year plus Company car
40 hours per week
We have an opportunity for an Assistant Regional Operations Manager - Voids to join our Property Services leadership team.. Property Services is responsible for delivering a high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal customers and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes.
The role of Assistant Regional Operations Manager - Voids will include:
- Supporting the senior management team with process improvement through the creation of an innovative environment for operational staff
- Managing the recruitment, performance and development of quality employees
- Monitoring, managing and completing all customer works, through self-delivery teams, suppliers and subcontractors
- Supporting in the management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe manner
- Supporting senior management with regional issues and escalation process, ensuring effective and timely resolution is achieved
- Working closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures
Skills and experiences:
- Degree, management qualification or relevant professional qualification
- Some experience of managing multi site maintenance contracts in a commercially focussed role
- Proven ability to effectively recruit, manage and develop people
- Proven track record managing a direct labour operation or internal maintenance service
- Experience of delivering services within budget is desirable
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £42,553 per annum (rising to £44,792 per annum after 12 months, subject to satisfactory performance)
To view the job profile, please click here
Closing Date:10 March 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at#LifeatSanctuaryon Twitter’
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
