Trainee Administrator

Trainee Administrator

This is a full time position Monday to Friday, 8:30am to 5:30pm, with hybrid working arrangements split across our Byfleet office and home working

Basic salary up to £26,000 per annum, depending on experience

Requirements

Here at Stirling Ackroyd Group, we are looking for an enthusiastic and organised person to join our Branch Coordinator hub based from our head office in Byfleet, Surrey.

The main purpose of the role is to provide remote administrative support to the estate agency branch network of nearly 40 branches to ensure compliance and accuracy is upheld to our company standards, from a centralised hub where you will be a key member of a team, working together to complete the following duties;

• Working closely with our Sales & Lettings agents to market all properties on the relevant portals in line with company standards, including drawing up floor plans and ordering the boards
• Liaising with our agents to ensure any actions created such as property instructions, or price changes through to notifying any offers are completed thoroughly including generating and distributing any documentation, and ensuring all records are accurate and up to date
• Producing property brochures and other marketing material upon the branch requests
• Updating and maintaining the database ensuring compliance is maintained throughout
• Assist in creating and distributing reports on a weekly basis
• Supporting the branch network in any tasks as required, including visiting branches regularly to offer any support that cannot be completed remotely
• Supporting and maintaining the head office and any general enquires

The successful candidate will have/ be;

• Strong written and verbal communication skills
• Focused on finding the best solution possible for all parties, in a timely manner
• Able to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectives
• Resilient and consistent when faced with conflict and driven to resolve challenges positively
• Structured and organised with strong time management skills

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Benefits

With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.

Some of what we can offer you:

• Competitive salary and bonus schemes
• Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
• Employee, family & friend discounts across our property services
• Retail Discounts
• Engagement and recognition platform
• Season ticket loans
• Cycle to work scheme
• Technology purchasing scheme
• Holiday Accumulator
• Employee Assistance Program
• Wellbeing Centre
• Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
• Award ceremonies, competitions and more!