Training & Compliance Manager
Location: Leatherhead, Surrey (Hybrid)
Salary: Circa £40k + Excellent Benefits
Monday - Friday, 35 hours per week
The Client:
Our client, a leading charitable organisation in the health and social care sector, focused on supporting unpaid carers of all ages and their recipients with information and practical assistance.
The Role:
As a Training and Compliance Manager, youll oversee care colleague training and ensure organisation-wide compliance with governing bodies, especially in Health & Safety regulations.
Responsibilities:
* Co-produce the compliance element of Salesforce, including audits and service development plans.
* Review and update policies in collaboration with the Head of Care Operations & Registered Manager.
* Maintain an up-to-date service development plan and address audit findings.
* Control training compliance spreadsheet and monitor training statistics.
* Report directly to Head of Care Operations & Registered Manager and actively participate in CQC inspections.
* Provide reports for the Quality Assurance and Compliance committee.
* Manage complaints and compliments log and conduct themed audits.
* Supervise the new training helpdesk and assess the training needs of the care team.
* Design and deliver training courses, including specialist sessions.
* Manage NVQ / QCF diplomas and update the Workforce Development Fund (WDF) online portal.
* Understand relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.
* Comply with the Code of Conduct and undertake other duties as required.
Requirements:
* Previously worked as a Training & Compliance Manager or in a similar role.
* Have occupational experience in Health & Social Care and detailed knowledge of mandatory subjects.
* Experience in instructing support staff on essential training topics.
* Possess Training qualification (AET), Care Certificate, and knowledge of CQC regulations.
* Strong knowledge of Health & Safety regulations and policies.
* Proven Background in audits and competency checks.
* Excellent communication, presentation, and IT skills.
* Assessor skills with train-the-trainer qualifications.
(Desirable)
* Valid UK driving licence with a roadworthy car.
Benefits:
* Competitive salary
* Pension scheme
* Life assurance
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
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