Training & Compliance Manager

Training & Compliance Manager

Location: Leatherhead, Surrey (Hybrid)

Salary: Circa £40k + Excellent Benefits

Monday - Friday, 35 hours per week

The Client:

Our client, a leading charitable organisation in the health and social care sector, focused on supporting unpaid carers of all ages and their recipients with information and practical assistance.

The Role:

As a Training and Compliance Manager, you'll oversee care colleague training and ensure organisation-wide compliance with governing bodies, especially in Health & Safety regulations.

Responsibilities:

• Co-produce the compliance element of Salesforce, including audits and service development plans.
• Review and update policies in collaboration with the Head of Care Operations & Registered Manager.
• Maintain an up-to-date service development plan and address audit findings.
• Control training compliance spreadsheet and monitor training statistics.
• Report directly to Head of Care Operations & Registered Manager and actively participate in CQC inspections.
• Provide reports for the Quality Assurance and Compliance committee.
• Manage complaints and compliments log and conduct themed audits.
• Supervise the new training helpdesk and assess the training needs of the care team.
• Design and deliver training courses, including specialist sessions.
• Manage NVQ / QCF diplomas and update the Workforce Development Fund (WDF) online portal.
• Understand relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.
• Comply with the Code of Conduct and undertake other duties as required.

Requirements:

• Previously worked as a Training & Compliance Manager or in a similar role.
• Have occupational experience in Health & Social Care and detailed knowledge of mandatory subjects.
• Experience in instructing support staff on essential training topics.
• Possess Training qualification (AET), Care Certificate, and knowledge of CQC regulations.
• Strong knowledge of Health & Safety regulations and policies.
• Proven Background in audits and competency checks.
• Excellent communication, presentation, and IT skills.
• Assessor skills with train-the-trainer qualifications. (Desirable)
• Valid UK driving licence with a roadworthy car.

Benefits:

• Competitive salary
• Pension scheme
• Life assurance

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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