Training Coordinator

The Vacancy

We have an exciting opportunity for an enthusiastic Training Coordinator to join our highly regarded Training Team, based in Fieldfisher's Manchester office. This role will report to the Training Team Leader and provide efficient support to the internal training function at Fieldfisher.

Comprehensive training will be given to the successful candidate on the Firm's Learning Management System (LMS) and related processes.

Who should apply?

This is a great opportunity for somebody who enjoys processing data and has strong accuracy and data inputting skills. This role would suit an individual who has been working in an administrative role and is now looking for the next step in their career. The ideal candidate will have excellent customer service and will be able to demonstrate experience of working within a fast-paced team.

Inclusiveness and Diversity

At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes.

Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.

For accessibility information on our Manchester offices, please visit our website.

A bit about the role

• To provide day-to-day administrative support to the IT Training team across multiple locations.
• To perform administrative tasks which include dealing with requests, scheduling and course bookings, as well as the setup of new starters in the LMS and role relevant enrolments for induction.
• Maintain accurate training records and follow-up with non-attendees for rebooking, ensuring mandatory training is completed.
• Manage waiting lists within the LMS.
• Maintain the course library and any updates from trainers to eLearning modules.
• Update intranet information for IT Training.
• Assist with firmwide training comms and tracking of responses.
• Liaise key contacts across the firm to manage delegate attendance.
• Advise and promote training or upskilling programmes.
• Produce reports as directed and provide booking and last minute cancellation updates to the IT Trainers.
• Provide post-training admin support during busy periods.
• Following guidance and aided by checklists, assist with testing of training accounts following updates.
• Assist in external course bookings for the department.
• Undertake any administrative ad hoc tasks as required to other IT Teams which are project related.

A bit about you

• An excellent coordinator who pays attention to detail and is accurate.
• Have very good written and verbal communications skills.
• Have a flexible, customer-focussed approach and take the initiative to resolve issues.
• Demonstrate strong time management skills with the ability to multitask effectively.
• Ability to work autonomously and ask for direction when unsure.

Experience with any of the following would be advantageous however, full training will be provided:

• A learning management system
• Using Microsoft Office

What can we offer you?

Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more.

Fieldfisher Manchester is based in one of the city's most vibrant destinations. We are based in the ultra-modern No.1 Spinningfields, a thriving hub for work, rest and recreation surrounded by restaurants and cafés. We are based on the 17th floor, so if you're inspired by fantastic skyline views and a bright, contemporary workspace then we will not disappoint. Offering excellent commuter links with easy access to railway, Metrolink and bus services, open plan workspaces that encourages a sense of camaraderie, hybrid working and hot-desking, bike storage, shower facilities and much more.

We have diverse teams made up of our Partners, Lawyers and Business Services Professionals, collaborating to provide outstanding service to our clients, working across our many different sectors and practice areas.

We understand the importance of collaboration outside of work with lots of different clubs and networks for our people to get involved in, including quiz nights, book club, choir, firm-funded yoga, fitness challenges, football teams, and inclusive events with our nominated charity partners. If you would like to know more, chat with our recruitment team or visit our social media channels to see for yourself!

Culture & personal development

We’re a firm with real entrepreneurial drive and we don’t believe in squashing people’s individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That’s why we foster a culture that encourages you to be yourself.

We’ll give you bespoke support to develop your own career. Whether that’s through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we’ll make sure your talents are being nurtured.