Tram Maintenance Team Leader

Tram Maintenance Team Leader

The Tram Maintenance Team Leader manages the activities of the maintenance operations by providing appropriate leadership, guidance, procedures, and tools to ensure the effective maintenance of tram assets and prioritising activities to ensure daily and weekly operational requirements are met.

Key accountabilities will include:

• Provide leadership to the workforce to ensure the provision of correctly maintained and serviced trams, as per the approved maintenance regime.
• Ensure that all maintenance activities are carried out to time, the right quality and In budget.
• Assist the Tram Maintenance Manager with maintenance prioritisation, repairs and modification works on all tram assets, by the efficient utilization of manpower, plant and materials.
• First line of contact for the Network Management Centre for the response or request of technical support, In the event of a tram failure or recovery.
• Work collaboratively with teams to building an inclusive and supportive environment, in line with KAM’s FREDIE (fairness, respect, equality, diversity, inclusion and engagement) culture.

What you’ll bring:

• Knowledge of maintenance in electrical/electronic, mechanical and hydraulic systems.
• Extensive knowledge and experience in maintenance and support activities within a large multi-disciplined team.
• Ability to fault-find, undertake diagnostic fault investigations and conduct root cause analysis.
• Extensive understanding of safety and risks within a maintenance environment.
• Experience In managing and motivating a team in a maintenance/support/project/production environment.

What you’ll bring:

• Professional knowledge and expertise in leading teams and delivering service level KPIs.
• Preferable experience of best practices in prosecutions and appeal process.
• Strong analytical acumen.
• Experience of working in a unionised and highly regulated industry.
• Relevant customer service background, preferable but not essential in transport operations.
• Experience in resource planning allocation.

At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce that is representative of the communities we serve.

We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply.

What we can offer you:

A vibrant, professional, and caring place to work, where every day brings new challenges and opportunities. We pride ourselves in putting our people and customers at the heart of everything we do. We are deeply committed to the emotional and professional well-being of all our people. We provide access to a generous annual leave and pension scheme, continuous professional development including reimbursement of professional fees, family-friendly policies, free tram travel for you and your family members, free on-site parking, and a range of well-being initiatives including employee assistance programme and free annual health checks.

How to Apply: Please visit our website to apply.

Closing Date: 15.05.2024

We look forward to receiving your application.

KeolisAmey Metrolink (KAM) is the largest light rail network in the UK. Growing and evolving since first opening in 1992. Metrolink have so far expanded to 103km of track, 99 stops and 147 trams, with a target of 52 million yearly passengers by the end of 2022.

We recognise and celebrate the diversity of our customers, communities and colleagues and strive for a workforce that is representative of the communities we serve, and society at large.

Evergreen Building North, 160 Euston Road,

London, United Kingdom, NW1 2DX