Transformation & Change Manager

Transformation and Change Manager

UK
As AXA XL continues to invest in its end-to-end capabilities, the Senior Transformation and Change Manager is responsible for delivering strategic, complex, and cross-functional initiatives (i.e., Programs that require the active involvement of multiple business units / functions) to transform AXA XL.

The Senior Transformation and Change Manager is leading the execution of both IT and non-IT transformation programs to deliver expected business value, ensuring that Change Management is embedded from the start to ensure customer satisfaction.

As part of the Transformation & Change team, the Senior Transformation & Change Manager actively participates in providing AXA XL with a centre of excellence for delivery best practices.

DISCOVERyour opportunity

What will your essential responsibilities include?

• Program Initiation: Set up and launch the program by collaborating closely with key stakeholders across business, technology and other functions on program vision / goals, governance, structure (including Agile product teams), milestones / planning / roadmap, KPIs, Change management plan, stakeholders’ management.
• Program Execution: Work closely with key stakeholders, workstream leads/business product owners of agile teams and other teams involved (IT / non-IT) on the execution of the Program, and monitor progress against milestones, KPIs and budget (incl. savings tracking).
• Change Management: Identify key change management steps throughout the program life cycle and ensure that change management activities are appropriately anticipated and followed to ensure success of the program. Involve Change Management Expert as needed.
• Issue Resolution: Identify and formalize any key issues and risks. Drive resolution and raise key decisions to the appropriate governance body.
• Program Reporting: Manage overall communication to all stakeholders (program sponsors/Steering Committee, Business Engagement Leaders, Managers).
• Methodology centre of excellence: Work on several internal initiatives to help build, expand, and strengthen the program and change management capability throughout the organization. This can include supporting the development of key program and change management frameworks, compiling, and sharing of best practices and lessons learned and training etc.
• Knowledge Sharing among Transformation & Change team: Share expertise on program executions by partnering with other transformation and Change Managers as needed to drive cross-pollination of knowledge.

In this role, you will report to the Head of Transformation and Change.

SHARE your talent

We are looking for someone who has these abilities and skills:

• Established experience in program / project execution in the insurance industry and in an international environment.
• Previous experience in consulting will be of advantage.
• Strong organizational and time management skills, communication, and presentation skills
• Good business acumen, coupled with technology knowledge and experience in software development approaches life cycle, including Agile.
• Analytical skills to address complex issues and ability to think and communicate at various levels of detail and across various levels of the organization (strong interpersonal skills)
• PROSCi certified would be a plus, or previous experience in change management.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.