Translations Department Manager

Translations Operations Manager
Salary: £35,000
Location: Hull
Hybrid (you must able to commute to Hull)
Digital Waffle is proud to be partnerd with a leading language services provider in the UK, offering high-quality translation, interpretation and localisation services to clients across various industries. They are committed to delivering accurate and culturally sensitive language solutions to meet the diverse needs of their clients.
Job Description:
As the Translations Department Manager, you will play a crucial role in overseeing and optimising the operations of our Translation department. You will be responsible for managing a team of project coordinators, ensuring the efficient workflow of translation projects. Your leadership and expertise will contribute to the company's continued success in providing excellent language services.
Key Responsibilities:
Team Management:

• Lead, motivate and manage a team of in-house project coordinators.
• Provide guidance and mentorship to team members, fostering a collaborative and supportive work environment.
• Oversee workload distribution, ensuring efficient project allocation.

Quality Assurance:

• Implement and maintain strict quality control processes to ensure the accuracy and consistency of translated content.
• Review translations for linguistic and cultural appropriateness and discuss this with the team and suppliers.
• Stay updated on industry best practices and share insights with the team.
• Help the team with any questions they have throughout projects.

Project Management:

• Collaborate with project managers to coordinate translation projects, set priorities and meet deadlines.
• Monitor project progress, address potential issues and ensure timely delivery to clients.

Resource Allocation:

• Manage resources effectively, including budget allocation and resource planning.
• Evaluate the need for freelance translators and coordinate their onboarding and integration into the team.

Technology and Tools:

• Keep abreast of translation software and tools, implementing and optimizing their use to enhance department efficiency.
• Train team members on the effective use of translation technology.

Client Relations:

• Collaborate with the Procurement and Contract Management teams to understand client requirements and provide solutions that meet their linguistic needs.

Reporting:

• Generate regular reports on department performance, highlighting key metrics and areas for improvement.

Qualifications:

• Bachelor's degree in Translation, Linguistics, or a related field
• Proven experience in managing a translation department or team.
• Excellent linguistic and cultural knowledge.
• Exceptional project management and organisational skills.
• Excellent communication and interpersonal skills.
• Perfect business English.
• Experience in communicating with clients.

Benefits:

• Competitive salary and performance-based bonuses.
• Company benefits package.
• Private Health Insurance.
• Opportunities for professional development and training.
• A supportive and inclusive work culture.

If you are a dedicated and experienced language professional looking to lead a dynamic team in a thriving language services provider, please apply here!