Transport Administrator

Our client based in Sawston are looking for a Payments and Scheduling Assistant to join their growing team. They are a small, family run business who have been through a recent period of growth due to a very successful 2023! Responsibilities:

• Schedule collections from the main warehouse, ensuring the relevant calendar is up to date and raising despatch notes (If required).
• Liaise with suppliers to ensure direct deliveries and/or bespoke installations are scheduled in line with the customers requirements.
• Advising customers of product delays which are likely to affect their expected delivery date.
• Efficient filing of emails into the correct folders.
• Email invoices to customers following successful proof of delivery by transport.
• Polite and fluent communication with customers, in person or over the phone, ensuring balance payments are taken in advance of their delivery date.
• Ensuring correct inputting of payment confirmation onto the customer s order.
• Schedule deliveries to the customer ensuring all the relevant notes are added to the delivery appointment.
• Work closely with the warehouse team to ensure successful despatch of orders and investigate reports of missing items.
• Work closely with the transport team to ensure deliveries are routed efficiently.
• Work closely with the accounts department to ensure trade/pro forma accounts are up to date ahead of delivery scheduling.

Working Hours & Salary:

08:30 - 17:00 - Monday to Friday

£24,000

If you are interested in applying for the role please click the link or call Rebecca Barrable via the main office line for more information.