Transport Administrator

CC NOTS_1707916173

Salary Package:Up to £11.00 per hour
Location:Nottingham, England
Consultant:CLAIRE CAMPBELL
Posted:14/02/2024

Description:

**** Dual role Transport and Warehouse admin ****

Berry Recruitment are looking for a Transport administrator/ Warehouse colleague for our client in Nottingham. We are looking for someone who can support our client with an important function of their business.

Main Purpose of Job:

This is a hybrid role to support the transport planner with daily admin tasks including emails, data input and maintaining cost records and internal logs. You will be receiving calls from customers about their collections by email and by phone and you will help them with any transport queries. Speaking directly with couriers to provide a solution for the customer as swiftly as possible or helping set up a recovery plan if the collection fails. You will be ensuring that emails are responded to within the SLA set.

You will also be trained to help with the process of returns for on site and off site customers in busy periods.

You will need to be forward thinking and be tenacious in your approach to both internal and external customers especially on the occasion’s where things may go wrong.

CORE RESPONSIBILITIES

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  Help manage help with the collections for all off site customers

  
  


• Help maintain accurate records of costs and schedules on our internal logs.


• Be proactive to find the best solution for a given customer.


• Administration tasks


• Helping process returned parcels for on site and off site customers.


• Help support the transport planner during peak periods by working closely with Ops and Sales team.

REQUIRED KNOWLEDGE & SKILLS

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  Arrange new collections and injection slots for new and existing customer

  
  


• Help manage changes to schedules


• Manage late and failed customer collections with carriers


• 
  

  Help support Provide quotes for collection cost to sales team.

  
  


• Answering incoming enquiries from internal and external customer relating to transport.


• Answering emails for return chases.

HOURS

09:30/10:30-18:00/19:00

If this sounds like you please call me on 07808322061 or text any time between 7am-8pm

You can also apply with a CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.