Transport Supervisor

Excellent opportunity to join an established Transport provider, managing their operations in their Stoke Depot.
ADR Network are recruiting for a Transport Supervisor for our client, an established Haulage, Storage, and Logistics firm, based at their Stoke-on-Trent depot.
What you can expect:
- Allocating work to our Drivers – ensuring they are furnished with correct delivery information, paperwork and contacts.
- Monitor the movement of vehicles (and associated activity) despatched from the site in a timely, safe and accurate standard.
- Monitoring on the road progress and keeping management informed of any issues.
- To ensure that any customer calls are answered in a timely manner and followed up where appropriate To raise any areas of opportunity for improvement, or concern regarding the working environment.
- Downloading drivers’ cards/tachographs; Maintain tachograph analysis records and file them in line with legislation.
- Support the safe, legal, and efficient execution of transport operations.
- Support driver and fleet compliance in line with legal and Trans Haul standards
- Calculate and record core and agency driver hours on a weekly basis.
- Update drivers' hours, holiday, and sickness onto the appropriate records
- Be the first point of contact for colleague and driver issues - Resolving concerns that may occur day to day.
- Doing all you can to help our Drivers successfully deliver to our customers.
- Gather information with regards to driver delays and reasons for late deliveries
- Supporting the debrief of Drivers upon their return to the depot.
- General office duties
- Updating and maintaining Excel spreadsheets
- Assist Transport Operations Manager with arrangements for routine maintenance and any defect repairs.
- Maintaining fleet records for site vehicles
- Assist the Transport Operations Manager in achieving full legal compliance with the operator’s license, health and safety and driver hour regulations.
- To maintain accurate records management
- To work in accordance with agreed targets set by the Company and customer regarding productivity, performance, accuracy, timekeeping and attendance.
- To escalate appropriate issues in line with agreed procedures to Managers
- To work as trained and in accordance with Company procedure with regard to all tasks undertaken within role
Skills and Experience required:
- An effective proactive communicator who is confident in working alone
- Ability to work under pressure and able to manage time effectively.
- Excellence in communication and be able to demonstrate integrity in people skills.
- Proactive approach to work
- Good degree of IT literacy including Word, PowerPoint & Excel
- Working knowledge of EU/domestic drivers’ hours rules and WTD regulations.
Desirable:
- National CPC holder.
- IOSH qualified.
- Confident investigator.
- First Aid qualification would be desirable
This is a Lone-Working role, on a Monday to Friday working pattern.
The following benefits are available;
- Onsite parking
- Full training and site induction provided
- 28 Days Holiday
Full Driving Licence Required.
Our team are ready to welcome you as soon as you apply. Our offices are open 7 days a week. Call 01782 917790 for more information and to arrange an appointment.