Address- Room for growth within the business
- Responsible for performing group travelling in USA, Australia and Europe
About Our Client
Our client is a globally recognised leader in the Leisure, Travel & Tourism industry. With a headcount of over 5000 employees, they have a significant presence on the global stage. They are renowned for their commitment to service excellence and have won several awards for their innovative service offerings.
Job Description
- Oversee daily operations in the Secretarial & Business Support department.
- Ensure high-level customer satisfaction through excellent service delivery.
- Develop and implement operational policies and guidelines.
- Coordinate with other departments to ensure smooth business operations.
- Identify process improvements to enhance efficiency and productivity.
- Handle customer complaints and provide appropriate solutions.
- Prepare operational reports and present findings to the management team.
- Train and mentor new team members.
The Successful Applicant
A successful Operations Executive should have:
- A degree in Business Management or relevant field.
- Proven experience in an Operations Executive role or similar.
- Excellent knowledge of operational procedures and policies.
- Strong leadership and team management skills.
- Exceptional customer service skills.
- Ability to resolve issues and handle complaints effectively.
- Excellent communication and presentation skills.
What's on Offer
- A competitive salary range between £30,000 and £35,000 yearly.
- A vibrant and inclusive work culture.
- The opportunity to work with a globally renowned brand in the Leisure, Travel & Tourism industry.
- Professional development opportunities.
- Generous holiday leave package.
This is an exciting opportunity for an experienced Operations Executive to make a significant impact in a reputable company. If you have the relevant skills and experience, we look forward to your application.
Contact
Maliha Bokth
Quote job ref
JN-032024-6352480
Phone number
+44 207 269 2239
