Travel Operations Adminstrator

Gecko Travel Recruitment are delighted to be working exclusively with this wonderful Educational Travel Company who are looking for an Operations Administrator to join their team on a permanent basis.

As Operations Administrator, you will be responsible for ensuring precise and consistent standards of administration, primarily for the Operations Team. The primary focus of this role is to provide outstanding customer service, both internally by supporting the team, and externally to suppliers and clients.

This is a fully office based role working from their modern offices in Surrey.

The role:

• Preparing tour documentation and supporting literature with precision and high quality
• Handling payment acknowledgements, invoices and final travel documents
• Liaising with suppliers to source and confirm key tour elements
• Source and oversee rates and options from accommodation suppliers
• General administration tasks across all areas to support any ad hoc business needs

You will have:

• Strong administration skills
• Excellent verbal and written communication skills and accurate written and spoken English
• Ability to resolve problems, work under pressure and meet deadlines
• Full understanding of delivering exceptional customer service
• Travel industry experience (advantageous)

Additional information/benefits:

• Salary £22-25,000 per annum (depending on experience)
• Incentive scheme
• Monday to Friday role
• No weekends
• Office based in Surrey
• Company pension scheme
• Health cashback scheme
• Generous annual leave entitlement
• Fabulous travel discounts

If you would like the opportunity to join this wonderful travel company where there is an exciting, energetic, and innovative culture then this could be the role for you.

Please send your CV quoting GTR1576.

Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.