AddressThe Estates Management Function is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and ensures partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate.
Role Purpose
The Property Surveyor will be responsible for the day-to-day management and rapid solution of all disputed access matters through the utilisation of knowledge, skill, process, and robust interworking relationships.
Key Responsibilities
- Proactively introduce, through internal training workshops, Process Improvements/enhancements.
- Form an effective, and collaborative way of working, with The Customer Regional Property Surveyors to ensure the most efficient and effective processes are supporting, and driving KPI, attainment.
- Engaging cross-functionally as well as within the Property Department to inspire and empower process change.
- Provide support to the Suppliers and Contractors in the context of access resistance/refusal and to act as an escalation point when issues are encountered beyond the Hardy OSS contractual requirements.
- Introduce innovation into all processes that can impact results, enhance delivery, and assist the organisation to meet its business objectives and goals.
- Implement any “quick win” process improvements to enhance delivery and to react to what will be a rapidly evolving workspace.
- Have a vision of the big picture and be able to foster an environment of continuous improvement.
- Provide support to suppliers in site specific issues.
- Provide pragmatic, prudent, and consistent advice to third parties to ensure the cost-effective implementation of site acquisition.
- Maximise the cost savings / cost prevention through the effective use of the ECC.
Challenges
- Introducing effective change through Ericsson & MBNL Property Processes.
- Be prepared to be a disruptive force to effect positive transformational business change.
- Ensure Ericsson and MBNL Property Processes protect the network for the millions of customers who use it.
- Orchestrate effective end to end processes to deliver the right outcomes.
- Eliminate avoidable delay and ensure that appropriate ownership action and where necessary escalation is taken in a timely, cost-effective manner.
Critical Knowledge & Experience (non-time related):
professional / technical
professional qualifications or equivalent; technical skills
Must have:
- Property knowledge.
- Demonstrable experience in Business Process and Transformational Change.
- Have worked in an Operator, Managed Service Supplier or Small Works Contractor environment.
Nice to have:
- Property related Qualifications e.g., RICS or CAAV membership or comparable experience.
- Knowledge of Code (Digital Economy Act).
- Experience of compulsory purchase.
Must have:
- Telecoms experience, gained at either Operator, Managed Service Provider or Small Works Contractor level or Valuation expertise gained working for Chartered Surveying practice or similar.
Nice to have:
- Qualifications and or related experience relating to Business Process change.
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.
