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Form of work
SalaryAn exciting opportunity has arisen to join a family-owned Insurance company as an Underwriting Assistant.
Whilst previous experience in insurance would be beneficial, candidates with strong administration, banking or finance experience are also encouraged to apply.
You will be given full training and will hold an important role in a small team, working in a friendly office environment
The underwriting team are responsible for the pricing, administration, and renewal of customer’s policies both directly and /or via their insurance broker.
The role will involve policy administration including cancellations, invoicing, general correspondence, and telephone enquiries.
The role requires excellent communication and customer service skills at all times.
Key Responsibilities
- Receive and assess quote requests within the published service level agreement.
- Obtain additional information by contacting the customer or the broker if necessary.
- Follow up quotations and negotiate final price with the customer or broker.
- Set up policies after ensuring that all required information has been provided.
- Underwrite applications where appropriate, with assistance.
- Recommend final acceptance terms and seek sign off from Underwriting Manager.
- Issue policies with appropriate documents.
- Review claims history of each policy due for renewal.
- Recommend renewal terms and obtain sign off from Underwriting Manager
- Issue renewal terms and follow up.
- Negotiate renewal with customer or broker reacting to market feedback if applicable.
- General policy administration.
- Promote the best image for the company and adhere to company standards and procedures.
About you
- Able to work well under pressure.
- Flexible and approachable, adapting and responding to team objectives at short notice.
- Well organised and able to prioritise a workload of varied and important tasks.
- Able to work on your own with minimal supervision as well as an integral part of the team.
Essential experience
- Experience of working in a customer services environment.
- Computer literate and proficient in the use of Microsoft Office.
