User Researcher/Content Designer

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a User Researcher/Content Designer for a 6 months contract on a rate of GBP219/day (Inside IR35). This role will be remote working with occasional trips to the office and the working hours for this role will be 08:30 - 17:00.
Responsibilities:
- Managing the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results.
- Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users
- Work with Senior Business Analyst to analyse research data and synthesis findings so that research is shareable and traceable.
- Design content to meet user needs and make complex language and processes easy to understand
- Understand the range of different users who might access content and services, and can identify their needs based on evidence
Essential Skills:
- Demonstrable knowledge, experience in and passion for user centred design practices for web, service or software development.
- Proven experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys.
- Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods.
- Strong understanding of strengths and limitations of different research methods.
- Proven experience of presenting user research findings in a wide variety of formats and contexts.
- Proven experience introducing and establishing user research practices in an organisation.
Desirable Skills:
- BSC Foundation in User Experience
- Experience with similar services
If you would like to hear more about this opportunity please get in touch.