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SalaryJob Introduction
What you’ll do
As a not-for-profit housing organisation providing more affordable homes for Londoners, we’re on a mission to work better together for our residents and make London home for those who live in our capital, whatever their personal circumstances.
Notting Hill Genesis is looking for people to join us as Building Managers, new roles created as part of a refresh of our operations team to ensure we’re set up in the best way to deliver the things that matter most to our residents.
How you’ll do it
As a Building Manager, you’ll collaborate closely with housing officer colleagues for specific locations to provide an excellent customer service and be accountable to residents. You’ll be responsible for ensuring our buildings, communal spaces and estates cater to the needs of those who live there and to local communities. Your work will include ensuring our spaces are well-maintained, our buildings are safe and our service charges fair and transparent. Resident safety will be key, so you’ll need to sort our repairs and deal with health and safety issues promptly.
If you’re looking for the next step in your career and the chance to make a genuine difference, one of these roles could be for you.
The Ideal Candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
You’ll be proactive and customer-focused, with a solid understanding of buildings, service charges and communal area management. You’ll also need experience in a customer service environment, managing the end-to-end customer journey.
Most importantly, you’ll be someone who genuinely puts customers first, has a passion for our vision and mission, and makes our values visible every working day.
Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation that you study towards a professional qualification.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 12 April 2024
Step 2: Successful candidates will be invited to an informal screening call
Step 3: Successful candidates will be asked to complete a written assessment
Step 4: Final round of interviews
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
