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SalaryJob Introduction
General Manager - Yeovil
- Up to £40,000 per annum depending on experience
- Monday - Friday role
- Benefits include: Free meal on shift, site is closed during Christmas and New Year and free parking at site.
We currently have a really exciting opportunity for a General Manager to join our Eurest team in Yeovil. As an Catering Manager, you will enjoy getting the best out of people, you draw satisfaction from managing, training and supporting your team. You will be providing a professional catering service, ensuring that company standards are maintained and that Client expectations are met.
As the Catering Manager you will required to ensure that your location achieves the financial targets agreed with the client in line with your site budget. You will also be required to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate. You will be holding team meetings on a regular basis to communicate targets and achievements. Making sure we are meeting the standards required by the client. As a team you will ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded. Making sure all Food Safety, Health and Safety and Risk Assessments are conducted to ensure that all standards and procedures in respect of Food, Hygiene and Safety are established and maintained.
The Catering Manager, is responsible for supervising the daily operations of the restaurant, retail and hospitality onsite, ordering of food and supplies, and ensure that customers are satisfied with their experience.
Services include: Breakfast, Lunch, Vending, Hospitality, Coffee Shop and Retail
Key Responsibilities include but not limited to:
- Understand and deliver all contractual terms
- Communicate any on site client changes to line manager.
- Communicate regularly with client (as agreed)
- Action plans are completed following client satisfaction surveys
- Promote the unit and act as a Compass Advocate at all time
- Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue
- Ensure all company promotions are correctly implemented (where applicable)
- Ensure all products are correctly priced in line with ‘Price it’ or in line with client specifications
- Identify any additional opportunities and discuss with line manager
- Action plans are completed following consumers satisfaction surveys
- Ensure all retail areas are adequately stocked at all times
- Ensure all customer requirements are delivered in line with the expectation
- Analyse and manage effectively all in unit costs.
- Ensure full purchasing compliance of 89 6 5
- Monitor and manage GP
- Ensure cost and sales records are accurately inputted and maintained
- All food wastage is recorded and minimised
- Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
- Complete labour schedule within the labour budget
- Effectively minimise any agency and overtime spend
- Adjust labour schedule in line with sales
- Analyse and manage effectively all in unit costs
- Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget
About You:
- Experience in Contract Catering/Hospitality/Retail Catering
- Experience in a similar role overseeing a mutli unit operation
- Culinary experience essential as will be required to step into the kitchen
- Using entrepreneurial skills to create a thriving and successful working environment.
- Proven experience in Client Relationship Management
- Excellent management and communication skills
- Have a good understanding of report writing and financial management
- Be able to demonstrate analytical approach to problem solving.
- Ability to display a real passion for food and customer service
- Be financially and commercially astute.
DBS and Security Clearance will be required for this role.
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Eurest, part of Compass Group UK & Ireland, typically serves 250,000 meals daily, servicing approx 300 contracts across over 700 sites nationwide. The company is a major business and industry foodservice provider for UK organisations many of which have been crucially important in keeping the UK economy and society in general, functioning during the pandemic.
Job Reference: com/0301/92438001/52613749/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
