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SalaryJOB TITLE:Patient Care Assistant
REPORTING TO: Lead Patient Care Assistant, Head of Nursing Services
AREA: Nursing
START DATE:April 2024
An exciting opportunity has opened at London Vet Specialists for enthusiastic Patient Care Assistants to join our expanding team in our new multidisciplinary hospital in Hammersmith in Spring 2024. Previous experience in an animal care role is advantageous but not essential as training will be provided.
Company Profile
London Vet Specialists originated as a boutique small animal referral centre in Belsize Park and in Spring 2024, will start a new chapter with a major expansion and relocation to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames and nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We currently have specialists in multiple disciplines including soft-tissue surgery, internal medicine, ophthalmology, anaesthesia, cardiology, dermatology & diagnostic imaging and will be additionally incorporating neurology, oncology, orthopaedic surgery & emergency and critical care.
Linnaeus is a forward-thinking partnership of highly respected primary care and referral veterinary practices across the UK and Ireland, comprising some of the best clinicians in the profession. Linnaeus invest in quality practices who put Patient Care at the heart of everything they do. Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do.
Role Overview
Patient Care Assistants (PCA) will work collaboratively with the Head of Nursing Services (HoNS), Lead Patient Care Assistant and Registered Veterinary Nurses (RVN) across the hospital to ensure the efficient delivery of outstanding Patient Care through all services. Your responsibilities will include the provision of high standards of patient and client care, promoting the comfort and safety of patients undergoing investigations, maintaining patient accommodation, upholding a high standard of hospital hygiene, accurate record keeping & effective communication and teamwork. You will work enthusiastically with the nursing team to help maintain a happy and efficient working environment.
As a multi-disciplinary PCA role, your work will be shared throughout all disciplines at LVS, including wards, theatre/ sterilisation, laboratory, pharmacy, cardiology, oncology, ICU and client care. Training will be provided so previous experience in a veterinary setting is not essential. This role will have a rotation of shift patterns, including evening work and may extend to overnight shifts in the future.
Key Responsibilities
Provide inPatient Care under the direction of the clinicians and nursing team, such as exercising, feeding and grooming hospitalised patients.
Maintain patient accommodation, considering the condition and welfare of the patient, providing environmental enrichment and supportive aids as required.
Demonstrate the ability to provide a high standard of hospital hygiene, to include cleaning and disinfection in all areas.
Clean, pack and sterilise surgical instruments and sterile supplies.
Theatre maintenance including preparation and cleaning between surgeries.
Assist with patient preparation, surgical team support and recovery under the direction of the clinicians and RVNs.
Assist with laboratory diagnostic techniques including use of in-house lab equipment to process samples and packaging for external laboratories.
Assist with stock management, such as unpacking orders, stock rotation, quarterly stock takes and co-ordinating with the pharmacy & purchasing assistant.
Assist with reception and client care to include greeting clients, answering the telephone, taking payments and scheduling appointments.
Under the direction of the clinicians and nursing team, contact and liaise with clients to provide/ receive patient updates.
Participate in team briefings and meetings to ensure effective and efficient communication.
Benefits
5 Weeks Annual Leave plus Bank Holidays
Additional Birthday Leave
VDS Fees Paid
Generous Staff Social Calendar
External CPD Funded
Extensive Free Online Linnaeus CPD Program
Career Progression Opportunities
Staff Discount Schemes
Life Assurance
Enhanced Sickness Pay
Enhanced Equal Family Leave
E-car Salary Sacrifice Scheme
Employer Contribution Pension Scheme
Recruitment Referral Reward Scheme
Wellness Program Including:
Employee Assistance Program
Eyecare Voucher Scheme
Free Annual Flu Jab
Cycle-to-Work Scheme
